![]() ![]() I would have renamed cmdhlp.sys when in safe mode then booting normally, and renamed it back to cmdhlp.sys and run the uninstaller tool. The uninstaller could not see it being installed due to no network adapters being available or shown as installed when booting into minimal safe mode. Looks like the official Comodo uninstaller doesn’t do a thorough enough job.īooting into safe mode without networking support is why it didn’t remove the firewall driver. Clearing its checkbox for that entry got me back onto the internet. It turned out that my network adapter was still binding to an entry called “COMODO Internet Security Firewall Driver”. But my network connectivity wouldn’t work. See msg870145#msg870145.īooting to Safe Mode (no networking), then running the Comodo uninstaller, then rebooting, I was able to recover. This was right after Microsoft’s Fall Creator Update (1709). Today I had to use the 64-bit version of this uninstaller on a Windows 10 system that was crashing with a blue screen reporting a problem with cmdhlp.sys. Request the addition of your software to the Trusted Vendor List that ships with Comodo Internet Security. Step by step instructions on manually updating CIS definitions can be found here. SHA1: b5706204170cb2257914d407ee9640506d579a7c For users of Comodo Antivirus or Internet Security 5.5 & older : DOWNLOAD OLDER DATABASE. Following are the file hashes of the previous versions: I have adapted the information in the above. We will also be shipping these binaries together with Comodo installation in Dec-2017 release.Įdit: Comodo released an update without notification. ![]() Before CIS installation, uninstallation and update, CIS will try to create system re-store point.To mitigate these problems in future, in Dec-2017 CIS release: We hope this tool will help remove Comodo in those critical situations. You need to find all logs from Windows temp folder (Windows Key + R and then type in %TEMP%) of following format:Ī broken uninstallation situation typically happens when you end up re-starting system in between installation or update or somehow abort the installation or update.You will find log in same folder from where uninstall tool was executed.If this tool still fails and you still think you have Comodo installed and can’t re-install, we would like you to report bug in bug report section, providing following log files as input in post: Edit: No longer ask for reboots on v3.1.0.55 We are pleased to announce availability of Comodo Official Uninstaller that can be used if you can not uninstall Comodo Internet Security, Comodo firewall or Comodo Antivirus from Add/Remove or Uninstall section of Windows.īefore it continues un-installation, it tries to create system re-store point and in case it fails, it will inform user to create before continuing. ![]()
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